Terms and Conditions
Effective Date: 17-08-2025
1. Introduction
These Terms and Conditions (“Terms”) govern your use of Dompoo’s website and services. By placing an order, you confirm that you’ve read, understood, and agree to be bound by these Terms.
2. Who We Are
Dompoo is operated by Webonmaster, located in Switzerland.
All orders are processed via third-party platform, with products fulfilled by third-party suppliers.
Our website is: www.dompoo.com.
3. Accepting the Terms
By using our website or placing an order, you acknowledge that you are at least 18 years old or have the legal capacity to enter into contracts.
4. Ordering & Fulfillment
- All product descriptions, prices, and availability are subject to change without notice.
- Orders are fulfilled by third-party suppliers; shipping times and product quality may vary.
- Any delays or issues must be communicated to us within 7 days of receiving your order.
5. Shipping & Customs
- We provide estimated shipping timelines, but actual delivery times may differ.
- Customers are responsible for any customs duties, taxes, or import fees unless otherwise stated.
6. Returns & Refunds
- If items are damaged or not as described, notify us within 30 days of receiving your order.
- Eligible refunds exclude original shipping fees, customs duties, and insurance costs—unless the issue is our or supplier’s fault.
7. Liability Disclaimer
- To the extent permitted by law, Dompoo is not liable for indirect, incidental, or consequential damages.
- We are not responsible for third-party supplier issues, except in cases of gross negligence.
8. Intellectual Property
All content on this site is owned or licensed by us. Unauthorized use is prohibited.
9. Privacy
Our use of your data is governed by the Privacy Policy.
10. Changes to Terms
We may modify these Terms at any time. Any changes will be posted on this page with a new "Effective Date."
11. Contact Us
For questions or concerns, contact us at:
📧 info@dompoo.com
🌐 www.dompoo.com